
Official Shipping Partner for Aussies in UK/London
Get Up to 10% OFF on All Shipments Between the UK and Australia
GetMyParcel is proud to be the official shipping partner of the Aussies in UK/London Facebook group. As part of this collaboration, all group members can enjoy an exclusive discount up to 10% on parcel shipments between the United Kingdom and Australia using the promo code SAVE10.
We Ship Luggage's, Boxes, Passport, Documents, Bikes, Holdall, Golf, Musical Instrument For You.

Suitcase

Boxes

Bikes

Holdall
Bags

Passport

Document

Skis

Golf Kit

Duffle Bags

Musical
Instrument
How to Claim Your Discount
Be a member of the Aussies in UK/London Facebook group
Click the “CLAIM OFFER ” button
Use promo code: “SAVE10” during checkout
Enjoy up to 10% off on your total shipping cost
No minimum parcel size. No hidden fees. Easy online booking process.
Why Choose GetMyParcel?
Up to 10% Discount for Group Members
Verified members of the Facebook group can access special discounted rates. Just apply the promo code at checkout to instantly save.
Door-to-Door Pickup and Delivery
We collect your parcel from your doorstep and deliver it directly to the recipient, anywhere in the UK or Australia.
Fast and Reliable Shipping
We work with globally trusted courier partners to ensure your shipments arrive safely and on time.
Real-Time Tracking
Track your parcel every step of the way with full visibility from pickup to delivery.
Customs Assistance
We help you prepare accurate customs documentation to avoid delays or extra charges.
People who loves us!
EXCELLENT Based on 160 reviews Family BS2025-09-10Trustindex verifies that the original source of the review is Google. Great service. Johnny Li Gotti2025-09-10Trustindex verifies that the original source of the review is Google. Really good service, my parcel come all the way from London to Australia intact as I was sending, I will definitely use this service again in the future. Thanks Zoe Harvey-Ellis2025-09-01Trustindex verifies that the original source of the review is Google. Amazing service. Very reasonable prices compared to other companies. Great communication. Can’t recommend enough. Emma T2025-08-31Trustindex verifies that the original source of the review is Google. A very fast and easy experience with Get My Parcel who shipped my large box from the UAE to the UK. My parcel actually arrived one day early! The whole process from start to finish was so easy. Communication and updates were recieved all throughout the process. Very reasonably priced too compared to other companies. I will definitely be using them again in the future. Rachel Lake2025-08-30Trustindex verifies that the original source of the review is Google. Very easy and quick - we shipped a large box from the UK to the US and it arrived in four days! Amazing. A S2025-08-28Trustindex verifies that the original source of the review is Google. I was very happy with the service provided to help me ship a suitcase from the UK to Australia. Not only are the rates very competitive and cheaper compared to others, but the speed at which it got delivered was fantastic. The process of booking is very easy and detailed instructions are provided on what to do. My suitcase got picked up promptly on the day I chose and it arrived at the other end in 3 business days with no issues at all. Detailed tracking was also provided so I was able to see all the stops it went through. Very happy and grateful for the team for their services. Nicole Drew2025-08-22Trustindex verifies that the original source of the review is Google. I’ve had such a great experience with GetMyParcel! Booking was super easy, pickup was right on time, and I loved how simple it was to track my delivery. Everything arrived quickly and in perfect condition, which honestly hasn’t always been the case with other services I’ve tried. What really impressed me was how stress-free the whole process was I didn’t have to chase updates or worry about delays. Plus, their customer support was friendly and helpful whenever I had a quick question. I’ll definitely be using GetMyParcel again, and I’ve already started recommending them to friends and family. It’s just nice to finally find a delivery service I can trust Nathan McCoy2025-08-19Trustindex verifies that the original source of the review is Google. They are fantastic. I had to ship a box of clothing and other items from Australia to London after moving and dealing with the GetMyParcel team was so easy! They are incredibly efficient and also really helped us navigate some of the intricacies around getting our stuff here (which only took 3-4 days in the end). I would absolutely use them again and couldn’t recommend them more highly! Melissa Corey2025-08-15Trustindex verifies that the original source of the review is Google. We had amazing service from Getmyparcel. It was easy enough to organise & have collected, then they kept us updated along the way. We had zero issues with the shipment and would definitely use this service again. Sam Woolbank2025-07-29Trustindex verifies that the original source of the review is Google. Excellent. Could not have been easier.
How Delivery Works
We have streamlined the process for your convenience. You can simply complete your booking in 4 easy steps.

1. Book Online
Book courier using Website or Mobile

2. Print Label
Print & Attach the label sent to you by our team

3. Collect Parcel
We collect your Parcel at your convenience

4. Delivery
We responsibly Ship your parcel to Delivery Address
Essential Information for Shipping to Australia and New Zealand

Australians Customs Information
Please take a moment to review the important customs information before shipping to Australia .
Personal Effects
When it comes to Australia’s customs clearance of personal effects, understanding the specific procedures and requirements is essential, especially when you need to ship luggage to Australia.
- To avoid customs delays and prevent unnecessary duties, we recommend declaring the value of your shipment based on its total weight. For shipments under 100 kg, declare a value less than AUD 1,000, and for shipments over 100 kg, declare a value greater than AUD 1,000. This ensures a smoother and faster customs clearance process.
- After the shipment has reached Australia, you will receive an email containing the B534 from the customs clearance team. Kindly, fill and return the form for clearance as soon as possible.
- Additionally, Australian customs require a copy of the receiver’s passport.
- Clearing personal effects into Australia typically requires a travel document, but in some cases, it may be processed without one.
- By adhering to the recommended declared value, you can ensure a smoother customs process and minimize the likelihood of incurring additional fees or delays.
- Australia maintains a rigorous Biosecurity System, which means that shipments containing items like foodstuffs or wooden products may undergo Australian Border Force quarantine clearance. This can lead to customs delays and additional inspection charges.
- Furthermore, the Australian Border Force may scrutinize products that have had contact with plants and animals outside of Australia, including items like shoes, hiking equipment, and other outdoor sports gear.
- To mitigate any issues, customers should ensure these items are thoroughly cleaned before shipping to comply with the necessary biosecurity requirements.
- Please be aware that upon the shipment’s arrival in Australia, the clearance team will reach out to you to facilitate the necessary clearance process.
When you want to send luggage to Australia, it is essential to understand the specific considerations and procedures involved. Personal effects refer to previously used items, including clothing, books, and other belongings commonly taken on trips or send during relocations. These goods are often associated with individuals who have recently traveled or are traveling to the destination. Additionally, personal effects can encompass sports equipment and household furnishings, forming part of the shipped items. If your shipment does not consist of used personal effects, it is important not to misrepresent it as such. Instead, suppose you are sending a gift package or shipping on behalf of a business. In that case, it is advisable to select the appropriate option such as ‘Gift’ or ‘Commercial’ when making the booking. This ensures an accurate declaration of the contents and avoids any confusion or misclassification during shipping.
Gifts
- Australia allows gifts up to a value of $1000 AUD to enter the country tax and duty free. Where multiple gifts are sent for different people and the total value exceeds $1000 AUD, duty and tax will become applicable. Australian customs does not allow items within a consignment to be split for the purposes of tax and duty calculation, if sending gifts valued over $1000 AUD you could consider sending them as separate shipments.
All shipments, regardless of gift status, are subject to inspection by Australian Border Force.
Commercial Goods
- Shipments are generally categorized as commercial when there has been a transaction between the shipper and recipient. This can include scenarios such as businesses dispatching goods or individuals importing newly purchased items from online sources. In such cases, the nature of the transaction classifies the shipment as commercial rather than personal.
- Our partner in the destination country will typically collect duties, taxes, and a handling fee before the delivery of goods.
- The customs authorities of each country usually calculate the taxes based on the declared value provided during the next step of the process. It’s important to note that tax rates will vary depending on the destination.
- Customs authorities may utilize the commercial clearance route as a general option for shipments that do not fulfill the requirements for other duty-free clearance routes. In such cases, when shipments do not qualify for specific duty-free options, they are typically processed through the commercial clearance route.
- Please be aware that Getmyparcel has no control over these charges, as the customs officer will determine the actual amount for the parcel.

New Zealand Customs Information
Please take a moment to review the important customs information before shipping to New Zealand .
Personal Effects
If you are planning to bring personal effects into New Zealand, whether as part of a permanent relocation or a temporary stay, it is essential to understand the customs clearance process. Customs clearance involves the necessary procedures and documentation required to ensure the smooth and lawful importation of personal belongings.
Customs clearance of personal effects in New Zealand
- It is advisable not to send holiday baggage and other time-sensitive packages through this route due to potential delays and additional charges during customs clearance in New Zealand.
- To clear items through New Zealand customs, a completed NZCS218 form and a copy of the receiver’s passport are required.
- New Zealand maintains strict biosecurity measures and shipments containing foodstuffs or wooden products may undergo clearance via New Zealand Biosecurity. This can lead to customs delays and extra fees for inspection.
- Biosecurity officials may also scrutinize items that have come into contact with plants and animals outside of New Zealand, including shoes, hiking equipment, and other outdoor sports gear. It is important for customers to thoroughly clean such items before shipping to avoid potential issues.
- In certain cases, New Zealand customs may require the consignee to personally clear the shipments before they are released and delivered. Unfortunately, “Get My Parcel” is unable to assist with this process.
- If you choose to use our shipping agents to handle the customs clearance on your behalf, they will charge a fee of approximately $230. This fee covers the submission of customs paperwork and the acquisition of customs clearance for your items. It is important to note that this service involves direct communication between the receiver and the agent’s customs broker and Get My Parcel cannot assist in this regard.
- Alternatively, the consignee has the option to visit a New Zealand customs office and self-clear the shipments at a reduced fee of around $46. If you decide to clear the items at a customs office, please be aware that upon release, customs officials will provide you with certain documents that need to be emailed to the delivery agent. This step is necessary to facilitate the final delivery of your items.
- The New Zealand Customs Authority operates 14 offices across the country that are available for processing self-clearance requests. These offices are strategically located throughout New Zealand, providing convenient access for individuals who need to personally handle the customs clearance of their shipments.
- While the majority of shipments entering New Zealand are not stopped by customs, it is important to note that customs has the authority to stop any shipment for further inspection or processing at their discretion.
- In cases where customs holds a shipment, “Get My Parcel” is unable to facilitate the clearance process. Instead, the consignee will need to arrange self-clearance either in person or through our designated courier partner. It is crucial to be aware that additional clearance delays and fees may apply in such circumstances.
- Please be aware that Getmyparcel has no control over these charges, as the customs officer will determine the actual amount for the parcel.
Gifts
- If a shipment is declared as a gift, it may qualify for duty-free entry in the destination country, provided that the value of the gift falls below the specified gift limit.
- However, if the value exceeds the limit, the receiver may be required to pay duty, taxes, and a handling fee (fees vary by destination).
- It is important to note that these fees are collected by Get My Parcel’s partners in the destination country, and “Get My Parcel” does not have any control over these fees or benefit financially from duties, taxes, or handling fees associated with gifts.
Commercial Goods
- Shipments are generally considered commercial when there is a transaction between the shipper and the recipient.
- This can include scenarios such as a business sending out goods or an individual importing newly purchased items from an online platform.
- In such cases, the shipment is treated as a commercial transaction rather than a personal gift or non-commercial import.

With GetMyParcel, you can ship most items in luggage, but certain items are prohibited for security and customs reasons—see the list below.
Important Notice – Prohibited and Restricted Items
Australia air cargo regulations prohibit the sending of any device which contains a battery. Batteries of any type, loose or within devices, must not be sent on this route.
Please be aware that certain items, or items with similar descriptions or contents, are strictly prohibited from being transported through our services.
If a person sends such items, their order may be canceled, and they will not be eligible for a refund. In the event that the item is collected, it will not be covered by compensation cover.
Prohibited Items Include (but are not limited to):
Animals of any form (alive or dead), human remains / ashes, counterfeit goods, dangerous goods, hazardous goods, weapons (including replicas), ammunition, fire extinguisher, explosives, flammable items, compressed gas, biological samples / tests, infectious substances, nail polish, perfume / aftershave (all), alcohol, tobacco, cigars, cigarettes, e-cigarettes, drugs (all – including prescription), assortment of medications (including vitamins, creams, powders, etc.), lottery tickets, pornography, cash / coins / cheques (all), credit/debit/cash cards, passport / legal documents, stamps (unless franked), vouchers, car / vehicle parts (all), engine/motor/generators, car batteries, electric bicycles / wheelchairs, sinks, toilets, settee / sofas, animal products (including dried items containing dairy), meat, fur, gold, batteries (all), powerbanks/portable chargers, printer toner (international parcels only), air bag, hoverboards / e-scooters, Christmas crackers, hair, filth, knives (all), paint, oil, ski wax, slush syrup, tea / teabags / herbs, plants, juice.
Please ensure that you comply with these restrictions to avoid any issues with your shipment.
No Compensation Items
Please be aware that the items listed below, or any similar items in terms of description or content, can only be transported without compensation on our services. While these items can be sent, if they are damaged or lost, they will not be covered by compensation cover.
No Compensation Items Include:
Amber, antique, art / artwork, bottle, bulbs, camera, canvas print, ceramics, chandelier, china, clock, computer, concrete, confectionary / candy, crockery, crystal, delicate items, detergent, diamonds, dinner set, documents, electronics (appliances, devices, tools, computers, etc.), fiberglass, figurine, fishing rods, food, fragile items (all), framed painting / photographs / art, furniture, gems or gemstones, glass, gold, hamper, headlight, jewelry, lamp, lenses, lighting, marble, microscope, mirror, musical instruments, ornament, packaging, painting, pewter figures, picture frames, plates, porcelain, pot, pottery, precious metals, printer, projector, resin, scanner, screens / monitors / televisions, silver, SIM cards, spectacles, stoneware, tea set, telescope, television, tickets, tiles, torches, vase, watch, window / window frames.
Please ensure that you understand and accept the no-compensation basis for these items before sending them, as they will not be eligible for compensation in case of damage or loss.
Restrictions on Sending Medical Items, Foodstuffs, Animal Products, and Cosmetic Items to the EU
Please note that our courier partner is currently unable to ship certain items to the EU due to Sanitary and Phytosanitary restrictions.
To ensure a smooth shipping process and to avoid potential issues, please review the following list of restricted items.
Any shipment containing these items or similar ones may undergo extensive customs checks. In cases where customs cannot clear the items, they may be returned to the origin without prior notice or refund.
Please carefully check the list below to ensure that the items you are sending are not prohibited for these routes.
1. Medication / Medical Items:
Medical devices
Drugs/medication (including supplements and vitamins)
Items for medical use (e.g., dental retainers, contact lenses)
2. Cosmetic Items:
Liquids (perfumes, cologne, aftershave)
Creams, gels, lotions
Sprays (deodorants, air fresheners, etc.)
Soaps
3. Foodstuffs:
Perishable foodstuffs (all types)
Items containing animal products (e.g., dairy milk chocolate, coffee products containing dried milk, protein powder, etc.)
Unprocessed or prepared animal-derived food items, such as meats, fish, or other animal products
Edible items including nuts, seeds, fruits, and vegetables (both fresh and dried), as well as oils (including cooking oils and items preserved in oil)
Additionally, please note that there is a restriction on the amount of non-prohibited foodstuffs (such as crisps/chips, biscuits/cookies without any dairy chocolate, or hard candy) allowed within a single consignment. The total weight of allowed foodstuffs must not exceed 3kg per consignment (not per parcel).
Please ensure compliance with these restrictions to avoid any potential delays or complications during customs clearance.
Frequently asked questions
You can use strong, corrugated cardboard boxes that are in good condition. Avoid using damaged or flimsy boxes, as they may not protect your items during transit. Getmyparcel provide boxes for shipping within UK. Contact us for buying
We offer door-to-door delivery within 5–7 working days. However, please note that delivery time may vary based on customs clearance in the destination country.
Yes, certain items are prohibited, including liquids, aerosols, batteries, perishable goods, and hazardous materials. Check GetMyParcel’s prohibited item list before shipping.
You can send them at your own risk, but please note:
- There is no insurance coverage for fragile items such as TV screens, computer monitors, glass, ceramics, etc.
- If these items are damaged during shipping, they cannot be claimed under insurance.
You can use:
- Boxes (double walled)
- Suitcases (must be cling-wrapped, no locks)
- Duffle bags (must be tightly wrapped with plastic/cling film — mandatory, or they can get stuck in conveyor belts)
Wrap all fragile items individually with bubble wrap
-Place them in the center of the box, surrounded by soft clothes
-Ensure there is no loose space — tight, compact packing prevents damage
Remember: No insurance is available for breakables like pottery, TV panels, etc.
Australia air cargo regulations prohibit the sending of any device which contains a battery. Batteries of any type, loose or within devices, must not be sent on this route.
Do you need more assistance?
Don’t worry our team will help you in the best way. We are available all day along you can clear your queries and doubts instantly with us please feel free to contact us.
Phone : +44 (0)20 364 22655
Email: info@getmyparcel.com
www.getmyparcel.com